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本通用服务条款（本"协议"）由 SoufindCloud.com, LLC, a Delaware limited liability company（"SoufindCloud"）与您签订，并自您使用本网站（"网站"）之日起或电子接受之日起生效。本协议规定了您使用本网站以及通过本网站购买或访问的产品和服务的一般条款和条件（单独和统称为"服务"）。服务协议和附加政策适用于某些服务，并且是（不代替）本协议的补充。如果服务协议的条款与本协议的条款存在冲突，则以本协议为主。
SoufindCloud 拥有唯一及绝对的酌情权，可以随时变更或修改本协议、本协议内加入的任何政策或协议条款，此类变更或修改在发布到本网站时立即生效。如果您在此类变更或修改后使用了本网站或服务，则表明您接受最后修订的本协议。如果您不同意遵守最后修订的本协议，请停止使用（或继续使用）本网站或服务。另外，SoufindCloud 可能会不定期地以电子邮件方式通知您有关本协议的变更或修改。因此，请务必确保您的购买人账户（"账户"）信息为最新信息。如果由于您提供的电子邮件地址不准确而导致您未能收到我们的电子邮件，则 SoufindCloud 对此不承担任何义务或责任。此外，SoufindCloud 可能会因您违反或违反本协议的任何条款而终止您对服务的使用。SoufindCloud 保留对本网站或服务的任何方面随时进行修改、更改或终止的权利，其中包括但不限于相关方面的价格及费用。
本网站和服务仅适用于根据适用法律可以形成具有法律约束力协议的个人（"用户"）。使用本网站或服务，您即声明并保证您 (i) 至少年满十八 (18) 岁，(ii) 此外可视为能够在适用法律下遵守具有合法效力约束的合同，或 (iii) 不属于美国或其他适用的司法管辖区的法律所规定禁止购买或接受服务的人。
如果您在代表一个公司实体签订本协议，您声明和保证您具有约束此公司实体符合本协议中所包含的条款和条件的法律权力，在这种情况下，术语"您"、"您的"、"用户"或"客户"指的是该公司实体。如果接受本协议的电子版本后，SoufindCloud 发现您没有约束该公司实体的法律权力，您将单独承担本协议中所包含的义务，包含但不限于付款义务。如果是由于 SoufindCloud 依赖于 SoufindCloud 合理认为由您的企业实体的授权代表提供的任何说明、通知、文档或通信是真实的而最终导致任何损失或损害，SoufindCloud 对此不承担任何责任。如果对任何此类指令、通知、文件或通信的真实性存在合理怀疑，SoufindCloud 保留要求您进行额外认证的权利（但不承担任何义务）。您进一步同意您自己、您的任何代理人以及使用您的账户或服务的任何人，所进行的交易均受本协议条款的约束，无论交易是否经过您的授权。
为了访问本网站的一些功能或使用某些服务，您需要创建一个账户。您向 SoufindCloud 声明并保证，您在创建账户时提交的所有信息都是准确、最新和完整的，并且您将保持您的账户信息准确、最新和完整。如果 SoufindCloud 有理由相信您的账户信息不真实、不准确、过时或不完整，SoufindCloud 保留自行决定暂停或终止您的账户的权利。无论您是否授权，您都要对您的账户中发生的活动负全部责任，并且您必须确保您的账户信息安全，包括但不限于您的客户编号/登录名、密码、付款方式（定义如下）和购物者 PIN。出于安全考虑，SoufindCloud 建议您每个账户至少每六 (6) 个月更改一次密码和购物者 PIN。您必须立即通知 SoufindCloud 任何违反安全性或未经授权使用您的账户的行为。对于因未经授权使用您的账户而导致的任何损失，SoufindCloud 概不负责。然而，您有可能要承担由您的账户导致的对 SoufindCloud 或他人造成的任何损失，无论该损失是由您造成的，还是由得到授权的人员或未经授权的人造成的。
SoufindCloud 为您提供某些托管服务，可能涉及您在使用这些服务（"涵盖服务"）过程中提交、收集和/或使用关于您和您客户的个人身份识别信息或可识别身份信息（"您的数据"）。根据本节条款，"您的数据"不包含任何"用户内容"。SoufindCloud 在本节引用的"数据处理附录"（"DPA"）适用于涵盖服务，旨在为您提供合同保证，确保我们拥有强大的机制来确保您的数据传输（包括从 EEA 传输到涵盖服务的数据）符合适用的数据隐私法律规定。
为了 DPA（适用时）和标准合同条款的目的，您（和您的适用加盟商）被视为数据控制者/数据输出者，并且您在购买任何涵盖服务时接受管理涵盖服务的服务条款也将被视为您确认和接受 DPA 及其附录（包括适用的标准合同条款及其附录）。如果您希望打印、签署并退回 DPA 的实物副本，请向 privacy@SoufindCloud.com
本节和 DPA 中定义的涵盖服务包括受以下协议条款和条件约束的托管服务：(1) 域名注册，(2) 电邮营销服务，(3) 建站神器，(4) 主机，(5) 在线记账，(6) 网上商店/快速购物车，(7) Smartline 及 (8) 建站神器服务。
Some of the features of this Site or the Services, including those Services that are hosted with SoufindCloud, may allow Users to view, post, publish, share, store, or manage (a) ideas, opinions, recommendations, or advice via forum posts, content submitted in connection with a contest, product reviews or recommendations, or photos to be incorporated into a social media event or activity ("User Submissions"), or (b) literary, artistic, musical, or other content, including but not limited to photos and videos (together with User Submissions, "User Content"). All content submitted through your Account is consider User Content. By posting or publishing User Content to this Site or to or via the Services, you represent and warrant to SoufindCloud that (i) you have all necessary rights to distribute User Content via this Site or via the Services, either because you are the author of the User Content and have the right to distribute the same, or because you have the appropriate distribution rights, licenses, consents, and/or permissions to use, in writing, from the copyright or other owner of the User Content, and (ii) the User Content does not violate the rights of any third party. You shall be solely responsible for any and all of your User Content or User Content that is submitted through your Account, and the consequences of, and requirements for, distributing it.
User Submissions. You acknowledge and agree that your User Submissions are entirely voluntary, do not establish a confidential relationship or obligate SoufindCloud to treat your User Submissions as confidential or secret, that SoufindCloud has no obligation, either express or implied, to develop or use your User Submissions, and no compensation is due to you or to anyone else for any intentional or unintentional use of your User Submissions, and that SoufindCloud may be working on the same or similar content, it may already know of such content from other sources, it may simply wish to develop this (or similar) content on its own, or it may have taken / will take some other action.
SoufindCloud shall own exclusive rights (including all intellectual property and other proprietary rights) to any User Submissions posted to this Site, and shall be entitled to the unrestricted use and dissemination of any User Submissions posted to this Site for any purpose, commercial or otherwise, without acknowledgment or compensation to you or to anyone else.
User Content Other Than User Submissions. By posting or publishing User Content to this Site or through the Services, you authorize SoufindCloud to use the intellectual property and other proprietary rights in and to your User Content to enable inclusion and use of the User Content in the manner contemplated by this Site and this Agreement. You hereby grant SoufindCloud a worldwide, non-exclusive, royalty-free, sublicensable (through multiple tiers), and transferable license to use, reproduce, distribute, prepare derivative works of, combine with other works, display, and perform your User Content in connection with this Site, the Services and SoufindCloud's (and SoufindCloud's affiliates') business(es), including without limitation for promoting and redistributing all or part of this Site in any media formats and through any media channels without restrictions of any kind and without payment or other consideration of any kind, or permission or notification, to you or any third party. You also hereby grant each User of this Site a non-exclusive license to access your User Content (with the exception of User Content that you designate "private" or "password protected") through this Site, and to use, reproduce, distribute, prepare derivative works of, combine with other works, display, and perform your User Content as permitted through the functionality of this Site and under this Agreement. The above licenses granted by you in your User Content terminate within a commercially reasonable time after you remove or delete your User Content from this Site. You understand and agree, however, that SoufindCloud may retain (but not distribute, display, or perform) server copies of your User Content that have been removed or deleted. The above licenses granted by you in your User Content are perpetual and irrevocable. Notwithstanding anything to the contrary contained herein, SoufindCloud shall not use any User Content that has been designated "private" or "password protected" by you for the purpose of promoting this Site or SoufindCloud's (or SoufindCloud's affiliates') business(es). If you have a website or other content hosted by SoufindCloud, you shall retain all of your ownership or licensed rights in User Content.
在遵循本协议条款和条件以及我们的其他政策和规程的前提下，我们应以商业合理的方式尝试全天候（一周七 (7) 天，每天二十四 (24) 小时）提供本网站和服务。您确认并同意，本网站可能出于一些原因导致偶尔无法访问或无法正常使用，理由包括但不限于设备故障；定期维护以及我们承诺不定期提供的修理或更换；或导致超出我们的合理控制或不属于合理可预见的（包括但不限于）通信或数字传输链接中断或故障、恶意的网络攻击、网络拥塞或其他故障。您确认并同意，我们无法连续不间断地对本网站或服务的可用性进行控制，同时我们对您或任何相关其他方不承担相关的任何责任。
无论您是通过购买特定产品进行兑换，还是通过免费购买其他产品（"购买的产品"）最终获得了产品积分（"积分"），您承认并同意该积分的有效期仅为一 (1) 年，仅用于有效的购买，并在购买的产品被删除、取消、转移或续费后该积分终止。积分自购买"已购买的产品"的日期起如果不进行兑换，则将于一 (1) 年后过期。如果该积分已兑换，则初始订阅期结束后，产品将按照当时的续费价格自动续费，直至取消。如果您希望取消此产品的自动续费，可以访问您的账户，或者通过联系客户服务帮助您取消。如果您购买的产品包括一个免费域名，并且您取消了购买的产品，那么域名的标价将从退款金额中扣除。该标价为 SoufindCloud 的网站上列出的域名价格，它不受任何促销、折扣或其他减价的影响。对于免费获取另一个"已购买的产品"得到的积分，您承认并同意，我们可以自行决定用类似产品交换您的积分。
SoufindCloud 通常不会预先筛选用户内容（无论是发布到 SoufindCloud 托管的网站还是发布到本网站）。但是 SoufindCloud 保留（但不承担任何责任）预筛并决定用户内容的任何项目是否适合和/或遵守本协议的权利。如果用户公布或发布任何违反本协议的材料，或违反本协议（由 SoufindCloud 决定，其拥有唯一绝对酌情权），SoufindCloud 可在不通知您的情况下随时删除用户内容的任何项目（无论是发布在由 SoufindCloud 托管的网站上还是本网站上）和/或终止用户对本网站或本网站上服务的访问权限。如果 SoufindCloud 有理由相信用户重复违反规定，则 SoufindCloud 也可终止用户对本网站或本网站上服务的访问权限。如果 SoufindCloud 终止了您对本网站或本网站上服务的访问权限，则拥有唯一绝对酌情权的 SoufindCloud 可删除并销毁其服务器上由您存储的所有数据和服务。
SoufindCloud 保留随时可以任何理由或无理由，且在无须事先通知的情况下停止提供产品或任何服务的权利。虽然 SoufindCloud 已做出很大努力以最大限度地提高其所有服务的生命周期，但有的时候我们提供的服务即将终止或达到生命周期的尽头（"EOL"）。如果是这样的话，在 EOL 日期生效后，该产品或服务将不再以任何方式接受 SoufindCloud 的支持。
通知和迁移。如果我们提供的任何服务已达到或将达到 EOL，我们会在 EOL 日期的前三十多天里尝试通知您。您有责任采取一切必要的措施，在 EOL 日期到来之前通过迁移到新的服务来替换服务，或在 EOL 日期到来之前完全停止依赖于上述服务。无论在哪种情况下，SoufindCloud 可以根据您购买的剩余期限提供一个可让您迁移到的同类型服务，或提供按比例折算的店内积分，或按比例进行退款，具体由 SoufindCloud 自行决定。SoufindCloud 可在事先通知或无事先通知您的情况下，将您迁移到最新的服务版本（如果可用）。您同意为因此类迁移而引起的任何损失或损害承担全部责任。
SoufindCloud 可能会不定期地提供一个预发布版本的新服务（有限预览服务或现有服务的新功能）。新服务、现有服务的新功能或有限预览服务，无论是以单个形式提供还是是以集体形式提供，就是所谓的"试用版服务"。如果您选择使用试用版服务，那么您使用的试用版服务将受到以下条款和条件的约束：(i) 您确认并同意试用版服务是预发布版本，可能无法正常工作；(ii) 您确认并同意您对试用版服务的使用可能给您的操作带来不寻常的故障风险；(iii) 试用版服务既是如此，所以我们不推荐将它们用于生产或任务关键型环境中；(iv) SoufindCloud 保留随时修改、变更或终止试用版服务任何方面的权利；(v) 商业发布的试用版服务可能会发生很大的改变，并且与试用版服务一同使用或运行的程序可能无法与商业发布版本或后续版本共同使用；(vi) SoufindCloud 可以限制专用于支持试用版服务的客户服务支持时间的可用性；(vii) 您确认并同意按照我们合理要求的形式提供有关您对测试版服务的体验的及时反馈，包括使我们能够复制您遇到的错误或问题的必要信息。您确认并同意我们可能会将您的反馈用于任何目的，包括产品开发的目的。在我们的要求下，您会为我们提供我们可以公开用于新闻材料和营销材料的评论。您的反馈中或源于您对试用版服务的使用中固有的任何知识产权应由 SoufindCloud 独家拥有；(viii) 您确认并同意有关您使用试用版服务的所有信息，包括有关该试用版服务的体验和意见均是保密的，且不得透露给第三方或用于向 SoufindCloud 提供反馈以外的其它任何用途；(ix) 试用版服务根据"照原样"、"可用性"和"缺点毕陈"而提供。 在法律允许的最大范围内，对于试用版服务，SoufindCloud 不承担任何（法定、明示或暗示）的任何和所有保证，包括但不限于任何默示的所有权保证、适销性、适合特定目的和不侵权。
(A) GENERAL TERMS, INCLUDING AUTOMATIC RENEWAL TERMS
Payment Due at Time of Order; Non-Refundable. You agree to pay all amounts due for Services at the time you order them. All amounts are non-refundable unless otherwise noted in the Refund Policy.
Price Changes. SoufindCloud reserves the right to change its prices and fees at any time, and such changes shall be posted online at this Site and effective immediately without need for further notice to you. If you have purchased or obtained Services for a period of months or years, changes in prices and fees shall be effective when the Services in question come up for renewal as further described below.
Payment Types. Except as prohibited in any product-specific agreement, you may pay for Services by using any of the following "Payment Methods": (i) valid credit card, (ii) "Good As Gold Prepaid Services" (defined below); (iii) electronic payment from your personal or business checking account, as appropriate (and as defined below); (iv) PayPal, (v) International Payment Option (as defined below) or (vi) via in-store credit balances, if applicable (and as defined below), each a "Payment Method". The "Express Checkout" feature automatically places an order for the applicable Service and charges the default Express Checkout Payment Method for your Account. Confirmation of that order will be sent to the email address on file for your Account. Your Payment Method on file must be kept valid if you have any active Services in your Account. In addition, you agree that the location for the processing of your payments may change for any reason, including the type of Payment Method chosen, the currency selected, or changes or updates made to your Payment Method.
Refunds Issued. You agree that where refunds are issued to your Payment Method, SoufindCloud's issuance of a refund receipt is only confirmation that SoufindCloud has submitted your refund to the Payment Method charged at the time of the original sale, and that SoufindCloud has no control over when the refund will be applied towards your Payment Method's available balance. You further acknowledge and agree that the payment provider and/or individual issuing bank associated with your Payment Method establish and regulate the time frames for posting your refund, and that such refund posting time frames may range from five (5) business days to a full billing cycle, or longer.
In the event a refund is issued to your Payment Method and the payment provider, payment processor or individual issuing bank associated with your Payment Method imposes any limitations on refunds, including but not limited to, limitations as to the timing of the refund or the number of refunds allowed, then SoufindCloud, in its sole and absolute discretion, reserves the right to issue the refund either (i) in the form of an in-store credit; (ii) via issuance of a SoufindCloud check, which will be sent to the mailing address on file for your Account; or (iii) in some jurisdictions, as a bank transfer, when the payment processor cannot refund back to the Payment Method. SoufindCloud also has the right to offer an in-store credit for customers seeking refunds, even if there are no limitations on refunds imposed by the Payment Method.
Monthly Billing Date. If you are being billed on a monthly basis, your monthly billing date will be based on the date of the month you purchased the Services, unless that date falls after the 28th of the month, in which case your billing date will be the 28th of each month.
Auto-Renewal Terms. Other than as required by applicable law, SoufindCloud does not retain hard copies or electronic versions of mandate, standing order or standing instruction forms and/or any signed consents relating to your usage of our automatic renewal services, and we are therefore unable to provide any such document upon request. You may view or change your automatic renewal settings at any time by logging into your SoufindCloud account.
IN ORDER TO ENSURE THAT YOU DO NOT EXPERIENCE AN INTERRUPTION OR LOSS OF SERVICES, ALL SERVICES ARE OFFERED ON AUTOMATIC RENEWAL. EXCEPT FOR REASONS DESCRIBED BELOW IN THIS SECTION, AUTOMATIC RENEWAL AUTOMATICALLY RENEWS THE APPLICABLE SERVICE UPON EXPIRATION OF THE THEN CURRENT TERM FOR A RENEWAL PERIOD EQUAL IN TIME TO THE MOST RECENT SERVICE PERIOD (EXCEPT FOR DOMAIN NAMES WHICH MAY RENEW FOR THE ORIGINAL SERVICE PERIOD). FOR EXAMPLE, IF YOUR LAST SERVICE PERIOD IS FOR ONE YEAR, YOUR RENEWAL PERIOD WILL TYPICALLY BE FOR ONE YEAR. HOWEVER, IN THE EVENT RENEWAL WITH THE PAYMENT METHOD ON FILE FAILS, SoufindCloud MAY ATTEMPT TO RENEW THE APPLICABLE SERVICE FOR A PERIOD LESS THAN THE ORIGINAL SUBSCRIPTION PERIOD TO THE EXTENT NECESSARY FOR THE TRANSACTION TO SUCCEED.
UNLESS YOU DISABLE THE AUTOMATIC RENEWAL OPTION, SoufindCloud WILL AUTOMATICALLY RENEW THE APPLICABLE SERVICE WHEN IT COMES UP FOR RENEWAL AND WILL TAKE PAYMENT FROM THE PAYMENT METHOD ASSOCIATED WITH THE SERVICE(S) IN YOUR ACCOUNT OR YOUR DESIGNATED BACKUP PAYMENT METHOD(S) ON FILE WITH SoufindCloud. IN AUTOMATICALLY RENEWING YOUR SERVICES, SoufindCloud WILL FIRST ATTEMPT TO CHARGE THE PAYMENT METHOD ASSOCIATED WITH THE SERVICE(S) IN YOUR ACCOUNT. IN THE EVENT SoufindCloud CANNOT SUCCESSFULLY CHAGE THIS PAYMENT METHOD, WE WILL ATTEMPT TO CHARGE THE PAYMENT METHOD(S) DESIGNATED AS \"\BACKUP\"\ IN YOUR ACOCUNT. rENEWALS WILL BE CHARGED AT SoufindCloud'S THEN CURRENT RATES, WHICH YOU ACKNOWLEDGE AND AGREE MAY BE HIGHER OR LOWER THAN THE RATES FOR THE ORIGINAL SERVICE PERIOD. IN ORDER TO SEE THE RENEWAL SETTINGS APPLICABLE TO YOU AND YOUR SERVICES, SIMPLY LOG INTO YOUR ACCOUNT MANAGER FROM THIS SITE AND FOLLOW THE STEPS FOUND HERE. IF YOU DO NOT WISH FOR ANY SERVICE TO AUTOMATICALLY RENEW, YOU MAY ELECT TO CANCEL RENEWAL, IN WHICH CASE, YOUR SERVICES WILL TERMINATE UPON EXPIRATION OF THE THEN CURRENT TERM, UNLESS YOU MANUALLY RENEW YOUR SERVICES PRIOR TO THAT DATE. IN OTHER WORDS, SHOULD YOU ELECT TO CANCEL YOUR PRODUCT AND FAIL TO MANUALLY RENEW YOUR SERVICES BEFORE THEY EXPIRE, YOU MAY EXPERIENCE AN INTERRUPTION OR LOSS OF SERVICES, AND SoufindCloud SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY REGARDING THE SAME.
IN ADDITION, SoufindCloud MAY PARTICIPATE IN "RECURRING BILLING PROGRAMS" OR "ACCOUNT UPDATER SERVICES" SUPPORTED BY YOUR CREDIT CARD PROVIDER (AND ULTIMATELY DEPENDENT ON YOUR BANK'S PARTICIPATION). IF WE ARE UNABLE TO SUCCESSFULLY CHARGE YOUR EXISTING PAYMENT METHOD, YOUR CREDIT CARD PROVIDER (OR YOUR BANK) MAY NOTIFY US OF UPDATES TO YOUR CREDIT CARD NUMBER AND/OR EXPIRATION DATE, OR THEY MAY AUTOMATICALLY CHARGE YOUR NEW CREDIT CARD ON OUR BEHALF WITHOUT NOTIFICATION TO US. IN ACCORDANCE WITH RECURRING BILLING PROGRAM REQUIREMENTS, IN THE EVENT THAT WE ARE NOTIFIED OF AN UPDATE TO YOUR CREDIT CARD NUMBER AND/OR EXPIRATION DATE, SoufindCloud WILL AUTOMATICALLY UPDATE YOUR PAYMENT PROFILE ON YOUR BEHALF. SoufindCloud MAKES NO GUARANTEES THAT WE WILL REQUEST OR RECEIVE UPDATED CREDIT CARD INFORMATION. YOU ACKNOWLEDGE AND AGREE THAT IT IS YOUR SOLE RESPONSIBILITY TO MODIFY AND MAINTAIN YOUR ACCOUNT SETTINGS, INCLUDING BUT NOT LIMITED TO (I) CANCELLING PRODUCTS AND (II) ENSURING YOUR ASSOCIATED PAYMENT METHOD(S) ARE CURRENT AND VALID. FURTHER, YOU ACKNOWLEDGE AND AGREE THAT YOUR FAILURE TO DO SO, MAY RESULT IN THE INTERRUPTION OR LOSS OF SERVICES, AND SoufindCloud SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY REGARDING THE SAME.
If for any reason SoufindCloud is unable to charge your Payment Method for the full amount owed, or if SoufindCloud receives notification of a chargeback, reversal, payment dispute, or is charged a penalty for any fee it previously charged to your Payment Method, you agree that SoufindCloud may pursue all available lawful remedies in order to obtain payment, including but not limited to, immediate cancellation, without notice to you, of any domain names or Services registered or renewed on your behalf. SoufindCloud also reserves the right to charge you reasonable "administrative" fees" for (i) tasks SoufindCloud may perform outside the normal scope of its Services, (ii) additional time and/or costs SoufindCloud may incur in providing its Services, and/or (iii) your noncompliance with this Agreement (as determined by SoufindCloud in its sole and absolute discretion). Typical administrative or processing fee scenarios include, but are not limited to (i) customer service issues that require additional personal time or attention; (ii) UDRP actions(s) in connection with your domain name(s) and/or disputes that require accounting or legal services, whether performed by SoufindCloud staff or by outside firms retained by SoufindCloud; (iii) recouping any and all costs and fees, including the cost of Services, incurred by SoufindCloud as the results of chargebacks or other payment disputes brought by you, your bank or Payment Method processor. These administrative fees or processing fees will be billed to the Payment Method you have on file with SoufindCloud.
SoufindCloud may offer product-level pricing in various currencies. The transaction will be processed in the selected currency and the pricing displayed during the checkout process will be the actual amount submitted for payment. For certain Payment Methods, the issuer of your Payment Method may charge you a foreign transaction fee or other charge, which may be added to the final amount that appears on your bank statement or post as a separate amount. Please check with the issuer of your Payment Method for details. In addition, regardless of the selected currency, you acknowledge and agree that you may be charged Value Added Tax ("VAT"), Goods and Services Tax ("GST"), or other localized fees and/or taxes, based on your bank and/or the country indicated in your billing address section.
(B) REFUND POLICY
Products and Services available for refunds are described here ("Refund Policy").
(C) GOOD AS GOLD PREPAID SERVICES
Service Details. By using Good As Gold Prepaid Services, you may transfer funds to SoufindCloud to fund your Good As Gold Prepaid Services account ("Good As Gold Account"). You may then use your Good As Gold Account to purchase any Services. You may fund your Good As Gold Account by wire transfer.
You acknowledge that funds transferred to your Good As Gold Account will be held by SoufindCloud and will not accrue or pay interest for your benefit. To the extent any interest may accrue, you agree that SoufindCloud shall be entitled to receive and keep any such amounts to cover costs associated with Good As Gold Prepaid Services.
You agree that all transactions using Good As Gold Prepaid Services will be conducted in U.S. dollars.
Your Good As Gold Account must be funded on an initial basis with no less than funds equivalent to $1,000.00 U.S. dollars.
All payments must be for the full amount required at purchase.
Wire Transfer Details. Wire transfers may be initiated in foreign currency to fund your Good As Gold Account, however the natural currency of the Wild West Domains bank account is U.S. Dollars. Foreign currency wires will be automatically converted and deposited in U.S. Dollars. Please note that exchange rate fees may apply.
You are responsible for all wire transfer fees, both incoming and outgoing, associated with your Good As Gold Account. Any non-U.S. wire transfers may be subject to fees by your bank, intermediary banks, or SoufindCloud's bank, which may reduce the amount of the money received by SoufindCloud's bank and subsequently funded into your Good As Gold Account. You hereby expressly authorize SoufindCloud(i) to reduce your Good As Gold Account by the amount of wire transfer fees SoufindCloud incurs in order to receive your funds; and/or (ii) to charge a twenty-dollar ($20.00) service fee ("Service Fee") in connection with the termination of your Good As Gold Account. All fees are subject to change at any time, and such changes shall be posted online and effective immediately without need for further notice to you.
You can verify the remaining funds in your Good As Gold Account at any time through your Account or the shopping cart. Should you decide to terminate your Good As Gold Account (or should SoufindCloud opt to terminate your Good As Gold Account because you have breached an obligation under the Good As Gold Service Agreement), then the balance in your Good As Gold Account will be refunded, net the Service Fee.
Additional funds may be added to your Good As Gold Account at any time.
Your Use of Good As Gold Prepaid Services. Use of funds in your Good As Gold Account can only be made through the SoufindCloud purchase process at SoufindCloud's website. Purchases may not be made unless there are sufficient, available funds in your Good As Gold Account at the time of purchase to cover the entire purchase amount, including any related fees as set forth herein or in other relevant agreements.
(D) PAY BY CHECK (ELECTRONIC PAYMENT)
By using SoufindCloud's pay by check option ("Pay By Check"), you can purchase SoufindCloud Services using an electronic payment (from your personal or business checking account ("Checking Account"), as appropriate). In connection, you agree to allow a third-party check services provider, Certegy Check Services, Inc., ("Check Services Provider") to debit the full amount of your purchase from your Checking Account, which is non-refundable. Check Services Provider will create an electronic funds transfer ("EFT") or bank draft, which will be presented to your bank or financial institution for payment from your Checking Account. The Checking Account must be at a financial institution in the United States, and payment must be in U.S. Dollars.
It is your responsibility to keep your Checking Account current and funded. You agree that (i) Check Services Provider or SoufindCloud reserve the right to decline a transaction for any reason (including, but not limited to, payments that fail to go through as a result of your Checking Account no longer existing or not holding available/sufficient funds) and (ii) in such event, neither Check Services Provider nor SoufindCloud shall be liable to you or any third party regarding the same. If for any reason Check Services Provider is unable to withdraw the full amount owed for the Services provided, you agree that Check Services Provider and SoufindCloud may pursue all available lawful remedies in order to obtain payment (plus any applicable fees). SoufindCloud is not responsible for the actions of Check Services Provider. You agree that if the EFT or bank draft is returned unpaid, you will pay a service charge in accordance with the fees permitted by law for each U.S. State. A help article describing the Check Services Provider and outlining the service charges referenced above can be found here. These fees may be debited from your Checking Account using an EFT or bank draft. All fees are in U.S. Dollars.
SoufindCloud and its service providers, including but not limited to Check Services Provider and Complete Payment Recovery Services, Inc., may provide you with notices, including byemail, regular mail, SMS, MMS, text message, postings on the services, or other reasonable means now known or hereafter developed. Such notices may not be received if you violate these terms of service by accessing the services in an unauthorized manner. Your agreement to these terms of service constitutes your agreement that you are deemed to have received any and all notices that would have been delivered had you accessed the services in an authorized manner. Failure to receive such notices for any reason shall not excuse any payment or other obligation to SoufindCloud and Check Services Provider. You further expressly authorize SoufindCloud and its service providers, including but not limited to Check Services Provider and Complete Payment Recovery Services, Inc., and their affiliates to contact you, via auto-dialer, pre-recorded messages, or any other method, on any of your mobile phone numbers or emails. You further acknowledge that email addresses you provide are not shared, accessed by others and are not employer-related email addresses.
(E) INTERNATIONAL PAYMENT OPTIONS
SoufindCloudoffers a variety of alternative international payment options through a variety of International Payment Providers ("IPP"). In the event you select an IPP, you represent that you have already agreed to any and all of the IPP's applicable customer service agreements in advance of completing your transaction at SoufindCloud. You also agree to allow the IPP to debit the full amount of your purchase from the selected account or payment method, collectively "Funding Sources". In addition, you agree to allow the selected IPP to debit, if applicable, an "Exchange Rate Conversion Fee", as well as any other fees or charges applicable to your agreement with the IPP (collectively, the "IPP Fees"), from your Funding Sources. You understand and agree that IPP Fees are subject to change at any time by the IPP without notice to you by SoufindCloud.
It is your responsibility to keep your Funding Sources current and funded. You agree that (i) the IPP or SoufindCloud reserve the right to decline a transaction for any reason and (ii) neither the IPP nor SoufindCloud shall be liable to you or any third party regarding the same. You acknowledge that SoufindCloud will not attempt to fulfill the Services purchased by you until SoufindCloud receives confirmation of payment from the IPP through its associated payment processor. You acknowledge there may be a gap of several hours or days between the time you place an order and the time the IPP confirms payment through its associated payment processor. If SoufindCloud does not receive confirmation of payment from the IPP through its associated payment processor within thirty (30) days from when the order is placed, your order may be cancelled, at which time you will need to commence the purchase process again. In the event that you would like to cancel payment for a pending transaction, you may cancel the order through your SoufindCloud account. Payments received on previously cancelled orders will be automatically refunded to the original Payment Method when possible.
If, at the time SoufindCloud receives confirmation of payment from the IPP (through its associated payment processor), either (i) the Services (including domain names) are no longer available for purchase; or (ii) a pending order has been cancelled in our systems; or (iii) the confirmation of payment does not match the dollar amount of the pending order, and as a result your purchase is either over-funded or under-funded, SoufindCloud may automatically issue a partial refund (in the case of over-funding) or a full refund (in the case of under-funding) to your Funding Source. If the IPP (or its associated payment processor) imposes refund limitations of any kind, SoufindCloud reserves the right to issue refunds to an in-store credit balance or as a bank transfer, when the payment processor cannot refund back to the Payment Method. If you receive a full refund, you will need to begin the purchase process again. You agree that the IPP reserves the right not to refund IPP Fees associated with a refunded transaction. Accordingly, any refunds issued by SoufindCloud will be net of the IPP Fees unless otherwise specified.
SoufindCloud offers SEPA Direct Debit ("SEPA") as a payment method for customers located in Germany. If you choose to use SEPA as a payment method, you are authorizing SoufindCloud and Adyen, our payment service provider, to send instructions to your bank to debit your account. By agreeing to these terms you have mandated SoufindCloud to collect all of the applicable charges arising under this Agreement. The authorization shall also apply to any new bank account used by you for purchases from SoufindCloud. We will notify you of the date of direct debit collection within a reasonable time (the "pre-notification"). This pre-notification will be delivered to you by e-mail at least one (1) business day before payment is collected. You are responsible for making sure that there are sufficient funds in your account to cover any debit payments. You also agree to indemnify SoufindCloud against any losses that it may incur if your financial institution withholds payment from SoufindCloud for any reason.
(F) IN-STORE CREDIT BALANCES
In the event that your Account contains an in-store credit balance: (1) you may apply any available credit balance to any future purchase in your Account; and (2) you authorize SoufindCloud to apply any available credit balance to any outstanding administrative fees, chargebacks, or other fees related to your Account. In the event that SoufindCloud is unable to successfully charge either the Payment Method associated with a specific Service in your account or your backup Payment Methods when processing Service renewals, SoufindCloud may use any available in-store credit balance if there are enough funds to cover the entire transaction. Regardless of the amount of in-store credit available in your account, SoufindCloud is not responsible for the loss of products resulting from an inability to collect funds from your Payment Methods or the in-store credit. In-store credits will be applied based on the currency selected in the shopping cart at the time of purchase (or renewal). If you have more than one in-store credit, then the credits will be processed according to the age of the credit, with the oldest in-store credit being applied first. If additional funds are required to complete the purchase or renewal, credits held in a non-selected currency will be converted using SoufindCloud's daily exchange rate based on the age of the credit (oldest to newest) until (i) enough funds are allocated to complete the transaction, or (ii) there is no available balance left in your account. You understand and agree that at the time of conversion, SoufindCloud may also impose an additional administrative fee.
You can verify your available in-store credit balance at any time through your Account on the SoufindCloud website. You acknowledge that in-store credit balances are non-transferrable, may only be used in the Account in which they were acquired and may expire. Complimentary in-store credits will expire two years after issuance. In the event that SoufindCloud terminates your Account, you acknowledge and agree that any remaining available in-store credit balance will be forfeited.
You also acknowledge that funds available in your in-store credit balance will be held by SoufindCloud and will not accrue or pay interest for your behalf. To the extent any interest may accrue, you agree that SoufindCloud is entitled to receive and keep any such amounts to cover costs associated with supporting the in-store credit balance functionality.
(G) EXPIRED DOMAIN NAME PURCHASES
For expired domains names purchased through your account, you agree that you are responsible for payment within forty-eight (48) hours of auction close for the successful bid amount plus the one (1) year renewal or transfer fee (from the end of the domain name's previous registration period), plus ICANN fee, if applicable, or any valid payment method associated with the account, will be charged on the third day following the auction close. If we are unable to collect payment, you may lose the rights to purchase the domain name.
SoufindCloud expressly reserves the right to deny, cancel, terminate, suspend, lock, or modify access to (or control of) any Account or Services (including the right to cancel or transfer any domain name registration) for any reason (as determined by SoufindCloud in its sole and absolute discretion), including but not limited to the following: (i) to correct mistakes made by SoufindCloud in offering or delivering any Services (including any domain name registration), (ii) to protect the integrity and stability of, and correct mistakes made by, any domain name registry or registrar, (iii) to assist with our fraud and abuse detection and prevention efforts, (iv) to comply with court orders against you and/or your domain name or website and applicable local, state, national and international laws, rules and regulations, (v) to comply with requests of law enforcement, including subpoena requests, (vi) to comply with any dispute resolution process, (vii) to defend any legal action or threatened legal action without consideration for whether such legal action or threatened legal action is eventually determined to be with or without merit, (viii) to avoid any civil or criminal liability on the part of SoufindCloud, its officers, directors, employees and agents, as well as SoufindCloud's affiliates, including, but not limited to, instances where you have sued or threatened to sue SoufindCloud, or (ix) to respond to an excessive amount of complaints related in any way to your Account, domain name(s), or content on your website that could result in damage to SoufindCloud's business, operations, reputation or shareholders.
SoufindCloud expressly reserves the right to review every Account for excessive space and bandwidth utilization, and to terminate or apply additional fees to those Accounts that exceed allowed levels.
SoufindCloud expressly reserves the right to terminate, without notice to you, any and all Services where, in SoufindCloud's sole discretion, you are harassing or threatening SoufindCloud and/or any of SoufindCloud's employees.
SoufindCloud Content. Except for User Content, the content on this Site and the Services , including without limitation the text, software, scripts, source code, API, graphics, photos, sounds, music, videos and interactive features and the trademarks, service marks and logos contained therein ("SoufindCloud Content"), are owned by or licensed to SoufindCloud in perpetuity, and are subject to copyright, trademark, and/or patent protection in the United States and foreign countries, and other intellectual property rights under United States and foreign laws. SoufindCloud Content is provided to you "as is", "as available" and "with all faults" for your information and personal, non-commercial use only and may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any purposes whatsoever without the express prior written consent of SoufindCloud. No right or license under any copyright, trademark, patent, or other proprietary right or license is granted by this Agreement. SoufindCloud reserves all rights not expressly granted in and to the SoufindCloud Content, this Site and the Services, and this Agreement do not transfer ownership of any of these rights.
无垃圾邮件。我们不容忍垃圾邮件的传播。我们监控与我们的 Web 服务器往来的所有流量，用于监控垃圾邮件迹象并维护垃圾邮件滥用投诉中心以登记对垃圾邮件滥用的指控。对于涉嫌将我们的产品和服务用作发送垃圾邮件目的的客户，我们将对其进行充分调查。如果我们确定有垃圾邮件的问题，我们将采取适当的措施来解决这种情况。
我们将垃圾邮件定义为发送未经请求的商业电子邮件 (UCE)、未经请求的批量电子邮件 (UBE) 或未经请求的传真（传真）的行为，这是在未事先取得接收这些通信的明确同意的情况下，以广告或以其它方式发送给收件人的电子邮件或传真。对此，可以采取包括但不限于以下的各种措施：
我们不允许将我们的服务器和服务用于上述目的。为了使用我们的产品和服务，您不仅必须遵守所有适用的法律和法规（其中包括 2003 年《反垃圾邮件法》和《电话消费者保护法案》），还必须遵守此无垃圾邮件政策。商业广告和/或批量电子邮件或传真可能只被发送到"选择"接收邮件的收件人。它们必须在电子邮件或传真的页脚中包括合法的返回地址和回复地址、发件人的物理地址和一个选择退出的方法。根据我们的要求，可能需要提供选择加入的电子邮件地址或传真号码的确凿证明。
违约金。您同意，我们可立即终止任何（我们以唯一绝对酌情权相信）传输垃圾邮件或其他未经请求大量发送的邮件（或与其关联）的账户。另外，如果无法合理计算实际损失，则您同意，每封由您的账户传输（或与其关联）的垃圾邮件或未经请求大量发送的邮件均赔偿我方 $1.00 的费用。
SoufindCloud 支持知识产权保护。如果您要提交 (i) 对您所持有的有效、注册的商标或服务标记存在侵权的商标索赔，或 (ii) 对您持有真正版权的材料进行版权索赔，请参考上文中提及的 SoufindCloud 的商标和/或版权侵犯政策（可在此处查看）。
本网站和本网站上的服务可包含不受 所有或控制的至第三方网站的链接。SoufindCloud 对任何第三方网站的内容、条款和条件、隐私政策或活动不承担任何责任。另外，SoufindCloud 不审查或编辑任任何第三方网站中的内容。通过使用本网站或本网站上的服务，您明确免除 SoufindCloud 承担由于您使用任何第三方网站引起的任何和所有责任。因此，SoufindCloud 鼓励您意识到，当您离开本网站和本网站上的服务时，审核您可能访问的每个其他网站的条款和条件、隐私政策和其他管理文件。
您明确确认并同意，您对本网站和本网站上的服务的使用均由您自己承担责任，且本网站和本网站上的服务根据"照原样"、"可用性"和"缺点毕陈"而提供。SoufindCloud 及其官员、主管、员工、代理和所有第三方服务提供商不承担任何法定、明示或默示的保证，包括但不限于，对标题、适销性、适合特定用途和非侵权的任何默示保证。SoufindCloud 及其官员、主管、员工和代理不对以下有关内容做陈述和保证：(I) 本网站的准确性、完整性或内容，(II)（通过超链接、横幅广告或其他方式）链接到本网站的任何网站的准确性、完整性或内容和/或 (III) 本网站上的服务或（通过超链接、横幅广告或其他方式）链接到本网站的任何网站上的服务，且 SoufindCloud 不对以上内容承担任何义务和责任。
另外，您明确确认并同意，由 SoufindCloud 及其官员、主管、员工或代理（包括但不限于其呼叫中心或客户服务代表）以及第三方服务提供商提供的口头或书面信息或建议，均不可 (I) 构成法律和财务建议，(II) 创建与本网站或本网站上的服务相关的任何形式的保证，且用户不应依赖任何此类信息或建议。
在任何情况下，SoufindCloud 及其官员、主管、员工、代理和所有第三方提供商均不对您或其他任何个人或实体承担任何直接、间接、附带、特殊、惩罚性或间接损害责任，包括任何可能由以下原因导致的责任：(I) 本网站的正确性、完整性或内容，(II)（通过超链接、横幅广告或其他方式）链接到本网站的任何网站的准确性、完整性或内容，(III) 本网站上的服务或（通过超链接、横幅广告或其他方式）链接到本网站的任何网站上的服务，(IV) 任何性质的个人伤害或财产损失，(V) 任何性质的第三方行为，(VI) 对我方服务器和/或存储于其中的任何和所有内容、个人信息、财务信息或其他信息和数据的任何未授权的访问或使用，(VII) 对进出本网站或（通过超链接、横幅广告或其他方式）链接到本网站的任何网站的服务的干扰或中止，(VIII) 可传入或传出本网站或（通过超链接、横幅广告或其他方式）链接到本网站的任何网站的任何病毒、蠕虫、Bug、特洛伊木马或类似物，(IX) 任何用户内容或诽谤、骚扰、侮辱、对未成年人或任何受保护人群产生伤害、色情、"X 级"、淫秽或其他令人反感的内容，和/或 (X) 由于您使用本网站或本网站上的服务引起的任何损失或损害，无论是基于保证、合同、侵权或其他任何合法或公平理论，也无论 SoufindCloud 是否收到过可能发生此类损害的建议。
此外，您明确承认并同意 SoufindCloud 的总负债合计不得超过 $10,000.00 美元。
您同意保护、辩护、赔偿并使 SoufindCloud 及其官员、主管、员工、代理和第三方服务提供商免受由于以下原因直接或间接导致强加给 SoufindCloud 或由其招致的任何和所有一切形式和性质（包括但不限于合理的律师费）的索赔、要求、费用、开支、损失、负债和损害：(i) 您对本网站和本网站上的服务的使用和访问；(ii) 您对本协议或列入本协议的政策或协议中任何条款的违反；和/或 (iii) 您对任何第三方权利（包括但不限于任何知识产权或其他所有权）的违反。本部分下的赔偿义务可在本协议或您对本网站或本网站上的服务的使用终止或到期之后继续生效。
PLEASE READ THIS SECTION CAREFULLY. FOLLOW THE INSTRUCTIONS BELOW IF YOU WISH TO OPT OUT OF THE PROVISIONS REQUIRING YOU TO RESOLVE DISPUTES THROUGH INDIVIDUAL ARBITRATION.
(A) Disputes. The terms of this Section shall apply to all Disputes between you and SoufindCloud, except for disputes governed by the Uniform Domain Name Dispute Resolution Policy referenced above and available here. For the purposes of this Section, "Dispute" shall mean any dispute, claim, or action between you and SoufindCloud arising under or relating to any SoufindCloud Services or Products, SoufindCloud's websites, these Terms, or any other transaction involving you and SoufindCloud, whether in contract, warranty, misrepresentation, fraud, tort, intentional tort, statute, regulation, ordinance, or any other legal or equitable basis, and shall be interpreted to be given the broadest meaning allowable under law. YOU AND SoufindCloud AGREE THAT "DISPUTE" AS DEFINED IN THESE TERMS SHALL NOT INCLUDE ANY CLAIM OR CAUSE OF ACTION BY YOU OR SoufindCloud FOR (i) TRADE SECRET MISAPPROPRIATION, (ii) PATENT INFRINGEMENT, (iii) COPYRIGHT INFRINGEMENT OR MISUSE, AND (iv) TRADEMARK INFRINGEMENT OR DILUTION. Moreover, notwithstanding anything else in these Terms, you agree that a court, not the arbitrator, may decide if a claim falls within one of these four exceptions.
(B) Binding Arbitration. You and SoufindCloud further agree: (i) to arbitrate all Disputes between the parties pursuant to the provisions in these Terms; (ii) these Terms memorialize a transaction in interstate commerce; (iii) the Federal Arbitration Act (9 U.S.C. §1, et seq.) governs the interpretation and enforcement of this Section; and (iv) this Section shall survive termination of these Terms. ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JUDGE OR JURY IN A COURT PROCEEDING AND YOUR GROUNDS FOR APPEAL ARE LIMITED. The arbitrator may award you the same damages as a court sitting in proper jurisdiction, as limited by the Limitation of Liability set forth in Section 15 of this Agreement and may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim. In addition, in some instances, the costs of arbitration could exceed the costs of litigation and the right to discovery may be more limited in arbitration than in court. The decision of the arbitrator shall be final and enforceable by any court with jurisdiction over the parties.
(C) Small Claims Court. Notwithstanding the foregoing, you may bring an individual action in the small claims court of your state or municipality if the action is within that court's jurisdiction and is pending only in that court.
(D) Dispute Notice. In the event of a Dispute, you or SoufindCloud must first send to the other party a notice of the Dispute that shall include a written statement that sets forth the name, address and contact information of the party giving it, the facts giving rise to the Dispute, and the relief requested (the "Dispute Notice"). The Dispute Notice to SoufindCloud must be addressed to: SoufindCloud, 14455 N. Hayden Rd., Scottsdale, AZ 85260, Attn.: Legal Department (the "SoufindCloud Notice Address"). The Dispute Notice to you will be sent by certified mail to the most recent address we have on file or otherwise in our records for you. If SoufindCloud and you do not reach an agreement to resolve the Dispute within sixty (60) days after the Dispute Notice is received, you or SoufindCloud may commence an arbitration proceeding pursuant to this Section. Following submission and receipt of the Dispute Notice, each of us agrees to act in good faith to seek to resolve the Dispute before commencing arbitration.
(E) WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS. YOU AND SoufindCloud AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING, INCLUDING WITHOUT LIMITATION FEDERAL OR STATE CLASS ACTIONS, OR CLASS ARBITRATIONS. NEITHER YOU NOR SoufindCloud WILL SEEK TO HAVE ANY DISPUTE HEARD AS A CLASS ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR IN ANY OTHER PROCEEDING IN WHICH EITHER PARTY ACTS OF PROPOSES TO ACT IN A REPRESENTATIVE CAPACITY. NO ARBITRATION OR OTHER PROCEEDING WILL BE COMBINED WITH ANOTHER WITHOUT THE PRIOR WRITTEN CONSENT OF ALL PARTIES TO ALL AFFECTED ARBITRATIONS OR PROCEEDINGS.
(F) Arbitration Procedure. If a party elects to commence arbitration, the arbitration will be administered by the American Arbitration Association ("AAA") and governed by the Consumer Arbitration Rules of the AAA ("AAA Rules") in conjunction with the rules set forth in these Terms, except that AAA may not administer any multiple claimant or class arbitration, as the parties agree that the arbitration shall be limited to the resolution only of individual claims. The AAA Rules are at www.adr.org or by calling 1-800-778-7879. If there is a conflict between the AAA Rules and the rules set forth in these Terms, the rules set forth in these Terms shall govern. You may, in arbitration, seek any and all remedies otherwise available to you pursuant to federal, state, or local laws, as limited by the Limitation of Liability set forth in Section 15 of this Agreement. All Disputes shall be resolved by a single neutral arbitrator, and both parties shall have a reasonable opportunity to participate in the selection of the arbitrator. The arbitrator is bound by these Terms. The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of these Terms, including, but not limited to, any claim that all or any part of these Terms is void or voidable. The arbitrator shall also have exclusive authority to rule on his or her own jurisdiction, including any objections with respect to the existence, scope, or validity of the arbitration agreement or to the arbitrability of any claim or counterclaim. Notwithstanding this broad delegation of authority to the arbitrator, a court may determine the limited question of whether a claim or cause of action is for (i) trade secret misappropriation, (ii) patent infringement, (iii) copyright infringement or misuse, or (iv) trademark infringement or dilution, which are excluded from the definition of "Disputes" as stated above. The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. The arbitrator's award shall be binding on the parties and may be entered as a judgment in any court of competent jurisdiction. You may choose to engage in arbitration hearings by telephone. Arbitration hearings not conducted by telephone shall take place in a location reasonably accessible from your primary residence (or principal place of business if you are a small business), or in Maricopa County, Arizona, at your option.
(G) Initiation of Arbitration Proceeding. If either you or SoufindCloud decide to arbitrate a Dispute, we agree to the following procedure:
i. Write a Demand for Arbitration. The demand must include a description of the Dispute and the amount of damages sought to be recovered. You can find a copy of a Demand for Arbitration at www.adr.org ("Demand for Arbitration: Consumer Arbitration Rules").
ii. Send one copy of the Demand for Arbitration to AAA by mail at American Arbitration Association Case Filing Services 1101 Laurel Oak Road, Suite 100 Voorhees, NJ 08043.
iii. Send one copy of the Demand for Arbitration to the other party at the same address as the Dispute Notice, or as otherwise agreed to by the parties.
(H) Hearing Format. In all hearing formats, the arbitrator shall issue a written decision that explains the essential findings and conclusions on which an award, if any, is based. During the arbitration, the amount of any settlement offer made by SoufindCloud or you shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or SoufindCloud is entitled. The discovery or exchange of non-privileged information relevant to the Dispute may be allowed during the arbitration.
(I) Arbitration Fees and Payments.
i. Disputes involving $75,000.00 or less. SoufindCloud will promptly reimburse your filing fees and pay the AAA's and arbitrator's fees and expenses. If you reject SoufindCloud's last written settlement offer made before the arbitrator was appointed ("SoufindCloud's last written offer"), your dispute goes all the way to an arbitrator's decision (called an "award"), and the arbitrator awards you more than SoufindCloud's last written offer, SoufindCloud will: (i) pay the greater of the award or $1,000.00; (ii) pay twice your reasonable attorney's fees, if any; and (iii) reimburse any expenses (including expert witness fees and costs) that your attorney reasonably accrues for investigating, preparing, and pursuing your claim in arbitration. The arbitrator will determine the amount of fees, costs, and expenses unless you and SoufindCloud agree on them.
ii. Disputes involving more than $75,000.00. The AAA rules will govern payment of filing fees and the AAA's and arbitrator's fees and expenses.
iii. Disputes involving any amount. In any arbitration you commence, SoufindCloud will seek its AAA or arbitrator's fees and expenses, or your filing fees it reimbursed, only if the arbitrator finds the arbitration frivolous or brought for an improper purpose. In any arbitration SoufindCloud commences, SoufindCloud will pay all filing, AAA, and arbitrator's fees and expenses. SoufindCloud will not seek its attorney's fees or expenses from you in any arbitration. Fees and expenses are not included in determining the amount in dispute.
(J) Claims or Disputes Must be Filed Within One Year. To the extent permitted by law, any claim or dispute to which this Section applies must be filed within one year in small claims or in arbitration. The one-year period begins when the claim or Notice of Dispute first could be filed. If not filed within one year, the claim or dispute will be permanently barred.
(K) 30-Day Opt-out Period. IF YOU DO NOT WISH TO BE BOUND BY THE ARBITRATION PROVISION IN THIS DISPUTES SECTION, YOU MUST NOTIFY SoufindCloud BY E-MAILING LEGALOPTOUT@SoufindCloud.COM WITHIN 30 DAYS OF THE DATE THAT YOU ACCEPT THESE TERMS (UNLESS A LONGER PERIOD IS REQUIRED BY APPLICABLE LAW). In the e-mail, you must provide your (a) first name, (b) last name (c) address, (d) phone number, and (e) account number(s) and state the following: "I wish to opt out of the arbitration provision contained in SoufindCloud's Universal Terms of Service Agreement." By providing your information in the method above, you are opting out of the agreement to arbitrate contained in SoufindCloud's Universal Terms of Service. Your opt-out request will only be valid if made within thirty (30) days of first accepting the Universal Terms of Service. In the event that you opt-out consistent with the procedure set forth above, all other terms shall contained herein shall continue to apply, including those related to the applicable governing law and the court(s) in which legal disputes may be brought.
(L) Amendments to this Section. Notwithstanding any provision in these Terms to the contrary, you and SoufindCloud agree that if SoufindCloud makes any future amendments to the dispute resolution procedure and class action waiver provisions (other than a change to SoufindCloud's address) in these Terms, SoufindCloud will notify you and you will have thirty (30) days from the date of notice to affirmatively opt-out of any such amendments. If you affirmatively opt-out of any future amendments, you are agreeing that you will arbitrate any Dispute between us in accordance with the language of this Section as stated in these current Terms, without any of the proposed amendments governing. If you do not affirmatively opt-out of any future amendments, you will be deemed to have consented to any such future amendments.
(M) Severability. If any provision in this Section is found to be unenforceable, that provision shall be severed with the remainder of these Terms remaining in full force and effect. The foregoing shall not apply to the prohibition against class or representative actions; if the prohibition against class or representative actions is found to be unenforceable, this entire Section shall be null and void. The terms of this Section shall otherwise survive any termination of these Terms.
(N) Exclusive Venue for Other Controversies. SoufindCloud and you agree that any controversy excluded from the dispute resolution procedure and class action waiver provisions in this Section (other than an individual action filed in small claims court) shall be filed only in the Superior Court of Maricopa County, Arizona, or the United States District Court for the District of Arizona, and each party hereby irrevocably and unconditionally consents and submits to the exclusive jurisdiction of such courts for any such controversy. You also agree to waive the right to trial by jury in any such action or proceeding.
请悉知，如果客户因任何原因有长达三 (3) 年或更久的未结账户余额（积分正余额），且 (i) SoufindCloud 无法为此类客户支付；或 (ii) SoufindCloud 以纸质支票方式向此类客户支付，但是支票从未兑现，则 SoufindCloud 将按照亚利桑那州法律将此类账户余额移交给亚利桑那州。您确认并同意处于上述情况 (i) 或 (ii) 时，SoufindCloud 可扣取等于或少于 $25.00 美元的闲置费或与此客户关联的总未结账户余额。
本网站及本网站上的服务受美国商务部、美国财政部海外资产控制办公室（"OFAC"）、国务院和美国其他当局的出口法律、限制、法规和行政法案（统称"美国出口法律"）的制约。用户不得使用本网站上的服务收集、存储或传输任何受美国出口法律管制的技术。用户不得违反任何美国出口法律，出口或再出口或允许出口或再出口本网站上的服务。不得下载本网站上的服务或将其出口或再出口到 (i) 任何美国禁止与之贸易的国家/地区（或国民或居民）；(ii) 美国财政部特别指定国民名单上的人员或美国商务部出口管制黑名单上的人员，或根据美国出口法律而列出任何其他黑名单。若要使用本网站及本网站上的服务，您需要同意上述内容，并声明和保证您不是居住在受限制的国家/地区的国民或居民，或不受其任何控制；而且您不在任何出口管制黑名单上；您同意遵守所有美国出口法律（包括"反抵制"、"视同出口"以及"视同再出口"的法规）。如果您从其他国家/地区或司法管辖区访问本网站或本网站上的服务，您也会自觉履行该做法，并且有责任遵守该司法管辖区的当地法律，只要这些当地法律适用且不与美国出口法律发生冲突。如果这些法律与美国出口法律相冲突，您不得访问本网站或本网站上的服务。本部分下的义务可在本协议或您对本网站或本网站上的服务的使用终止或到期之后继续生效。
(A) CHOICE OF LAW FOR BUSINESS CUSTOMERS
Any and all contractual agreements between SoufindCloud and its commercial contract partner ("Entrepreneur" in the meaning of section 14 German Civil Code) are exclusively governed by and construed in accordance with the laws of the state of Arizona, USA, exclusive of the conflict of law provisions and the United Nations Convention on Contracts for the International Sale of Goods.
(B) RIGHT TO REVOKE NOTICE
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CONSUMERS (ACCORDING TO §13 BGB) HAVE THE RIGHT TO WITHDRAW FROM THIS CONTRACT WITHIN FOURTEEN DAYS WITHOUT GIVING A REASON. THE REVOCATION PERIOD IS FOURTEEN DAYS FROM THE DATE OF THE CONTRACT. IN ORDER TO EXERCISE YOUR RIGHT OF WITHDRAWAL, YOU MUST INFORM
PHONE: 400-801-5503 (中国)
BY MEANS OF A CLEAR STATEMENT (E.G. A LETTER SENT BY POST, FAX OR E-MAIL) ABOUT YOUR DECISION TO WITHDRAW FROM THIS CONTRACT. YOU CAN USE THE ATTACHED TEMPLATE, WHICH HOWEVER IS NOT REQUIRED.
TO COMPLY WITH THE WITHDRAWAL PERIOD, IT IS SUFFICIENT FOR YOU TO SEND THE NOTICE TO EXERCISE THE RIGHT OF REFUSAL BEFORE EXPIRY OF THE WITHDRAWAL PERIOD.
(C) CONSEQUENCES OF THE CANCELLATION
IF YOU WITHDRAW FROM THIS AGREEMENT, WE SHALL REIMBURSE YOU ALL PAYMENTS WE HAVE RECEIVED FROM YOU, INCLUDING DELIVERY CHARGES (EXCEPT FOR THE ADDITIONAL COSTS ARISING FROM CHOOSING A DIFFERENT DELIVERY METHOD THAN THE MOST FAVORABLE STANDARD DELIVERY) WITHIN FOURTEEN DAYS FROM THE DATE ON WHICH THE NOTIFICATION OF YOUR REVOCATION OF THIS CONTRACT HAS REACHED US. FOR THIS REPAYMENT, WE WILL USE THE SAME FORM OF PAYMENT THAT YOU USED IN THE ORIGINAL TRANSACTION UNLESS OTHERWISE EXPRESSLY AGREED WITH YOU. IN NO CASE WILL YOU BE CHARGED FEES FOR THIS REPAYMENT.
IF YOU HAVE REQUESTED THAT WE COMMENCED RENDERING OUR SERVICES BEFORE THE END OF THE PERIOD TO WITHDRAW, WE RESERVE THE RIGHT TO CHARGE A REASONABLE AMOUNT EQUAL TO THE PROPORTION OF SERVICES ALREADY PROVIDED TO YOU AT THE TIME OF REVOCATION IN RESPECT OF THIS CONTRACT COMPARISON WITH THE TOTAL VOLUME OF SERVICES PROVIDED FOR IN THE CONTRACT.
(E) MODEL-TEMPLATE FOR EXERCISING YOUR RIGHT TO REVOKE:
(IF YOU WANT TO REVOKE THE CONTRACT, THEN PLEASE FILL IN THIS FORM AND SEND IT BACK.)
? TO SoufindCloud, Widerrufsrecht@SoufindCloud.COM
? HEREBY I / WE ( * ) HEREBY REVOKE THE CONTRACT CONCLUDED BY ME / US ( * ) CONCERNING THE PROVISION OF THE FOLLOWING SERVICE ( * )
? ORDERED ON ( * ) / RECEIVED ON ( * )
? NAME OF THE CONSUMER (S)
? ADDRESS OF THE CONSUMER (S)
? SIGNATURE OF THE CONSUMER (S) (ONLY WHEN NOTIFIED ON PAPER)
(*) DELETE IF NOT APPLICABLE
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(F) CUSTOMER SUPPORT
Customer support for SoufindCloud services and products provided under this Agreement is provided by SoufindCloud Deutschland GmbH which can be contacted at the following:
您明确同意：(i) SoufindCloud（或其服务提供商）可以通过电话与您联系，以解决您的投诉或争议，或者您目前的服务或账单问题；(ii) 为了解决这样的投诉、争议或问题，SoufindCloud 可以使用以及透露给其服务提供商下列信息：通话记录、客户姓名、电话号码和优先联系方式、您与 SoufindCloud 的现有关系、使用过的产品，以及有关您的投诉、争议或服务问题的性质方面的信息。
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